Shipping policy

Effective Date: 2/8/2025

At Morphed 3D, we are committed to delivering high-quality products to our customers in a timely manner. Please read our shipping policy carefully to understand our shipping process, costs, and delivery timeframes.

1. Processing & Handling Time

  • Orders are typically processed within 1 business days (excluding weekends and holidays).
  • Custom and 3D-printed orders may require additional processing time, typically [X] days depending on complexity.
  • You will receive a confirmation email with tracking details once your order has shipped.

2. Shipping Rates & Delivery Estimates

  • Shipping rates are calculated at checkout based on destination, package weight, and shipping method.
  • Estimated delivery times:
    • Standard Shipping: 1-10 business days
    • Expedited Shipping: 1-3 business days
    • International Shipping: 1-30 business days (varies by location)
  • Delays may occur due to weather, customs processing, or carrier issues.

3. Shipping Destinations

We currently ship to:
✔ Domestic (USA)
✔ International (select countries) – Additional fees and customs duties may apply.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Tracking updates may take 24-48 hours to appear.

5. Lost, Stolen, or Delayed Shipments

  • Morphed 3D is not responsible for lost, stolen, or delayed packages once they have been shipped.
  • If your package is lost in transit, please contact the carrier directly to file a claim.
  • If your package is marked as "delivered" but you have not received it, check with neighbors or your local post office.

6. International Shipping & Customs

  • Customers outside the USA are responsible for any customs duties, taxes, or import fees.
  • Customs processing may cause delays beyond our control.

7. Incorrect Shipping Addresses

  • Please double-check your shipping address before placing an order.
  • If an incorrect address is provided, and the order is returned to us, the customer will be responsible for re-shipping costs.

8. Shipping Damage

  • If your package arrives damaged, please contact us within 2 days with photos of the damaged product and packaging.
  • We will work with the carrier to resolve the issue.

9. Contact Information

For shipping inquiries, contact us at:
📧 Email: contact@morphed3d.com
📍 Address: 529 Main Street, Ramona, CA 92065